How Does Facebook Work for Your Business?

facebook iconFacebook is incredibly popular. Everyone has heard of it. Many people have a Facebook page. And many of them are even active on it! Now that you can update it from a variety of sources, including your cell phone, the activity on Facebook is tremendous. In fact, Christmas day set a record for Facebook—it was the most visited website on the net! It even beat out Google!

What do people do on Facebook? Well, they keep up with their friends, they make new friends, they play games, they promote political and social causes, and they expand their business connections. Just about anything. Facebook is a place that people “live”.

Businesses are finding that the free advertising they get on Facebook is more effective than thousands of dollars of television or print advertising. We have long known that word-of-mouth is an effective way of getting business. Facebook is, in large part, word-of-mouth (err…hand?) marketing at its best.

Here is how it can work. Shelley goes on Facebook to knock out a few more “Mafia enemies,” and while she is there she thinks about her upcoming house hunt. She has browsed houses online quite often, but she wonders if there is a local Realtor on Facebook. So she searches for one. And sure enough, she finds one! Let’s say the Realtor’s name is Jim. Shelley becomes a fan of Jim’s business page and begins to get great updates about real estate in her area. When Shelley becomes a fan of Jim’s business, every one of her friends sees a nifty little update about her, it says something like “Shelley became a fan of Jim’s Real Estate.” Shelley’s friend Mark is also thinking of buying a house in the future. He sees Shelley’s update, and clicks on the link to Jim’s page. Mark likes what he sees, so he also becomes a fan of Jim’s page. Mark’s status is updated to reflect this, and his friend Peter sees it and clicks….well you get the idea. Once the first fans have been found, a business page can spread like wildfire!

Who are the people in your area finding when they search for Facebook business pages? If you aren’t on Facebook, then someone else is getting fans—and customers—that could be yours!

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